Access Lacey Phone Directory

The Lacey phone directory gives you quick access to city staff phone numbers, police contacts, and public records officers in this Thurston County city. Lacey sits just east of Olympia and has around 57,000 residents. The city runs a full set of departments from city hall, the police station, and several satellite offices. When you need to call a city office in Lacey, this phone directory points you to the right line. Most numbers are on the official city website, but finding the right one can take some digging. We have pulled the key contacts into one place for you.

Lacey City Clerk Phone Directory

The City Clerk in Lacey handles public records requests and serves as the main contact for city documents. Lacey uses a GovQA portal to process requests online. You can submit requests for the city, the Lacey Police Department, and Joint Animal Services all through the same portal. The Lacey Public Records Requests page walks you through the steps.

If you just need a phone number or a quick answer, calling the clerk's office is faster than filing a formal request. Staff can tell you which department keeps the file you need and what it costs. The City Council adopted Resolution 1172, which sets the fee for body-worn camera redaction at $0.90 per minute. Paper copies cost $0.15 per page. Scanned copies are $0.10 per page. Electronic files sent by email cost $0.05 per four files. These fees are in line with RCW 42.56 and the state fee schedule.

The Lacey phone directory for the clerk also covers inspection of records, which is free. You can go to city hall and look at files in person at no cost. You only pay when you want copies.

Lacey Police Phone Directory

The Lacey Police Department provides a wide range of public safety services. For emergencies, dial 911. For non-emergency calls, the number is 360-704-2740. The records division is open Monday through Friday, 9:00 AM to 5:00 PM, except holidays. You can reach the records unit through the main police line.

Police records in Lacey go through the same GovQA portal as city records. The Lacey Police Department page has details on services, community outreach, and crime prevention programs. Some non-in-progress crimes can be reported online through Police2Citizen. If you need a copy of an incident report, submit the request through the portal and staff will upload the files when they are ready.

Body-worn camera footage has its own fee structure. Lacey charges $0.90 per minute of redaction time under Resolution 1172. Staff give you a cost estimate before they start work. If the estimate tops $54, you need to put down a 10% deposit. There are exceptions under RCW 42.56.240(14)(e) for people directly involved in the incident and their attorneys.

The Lacey public records portal is shown below. Visit the Lacey Public Records page to submit your request.

The portal lets you create an account, track your request, and download files when they are ready.

Thurston County Phone Directory for Lacey

Lacey is in Thurston County. County-level records like property deeds, assessor data, and superior court filings go through county offices in Olympia. The Thurston County Assessor runs a parcel lookup tool online. The county clerk handles court records and the auditor manages recorded documents.

For more Thurston County contacts, see our Thurston County page. It lists phone numbers for the assessor, auditor, clerk, and sheriff along with addresses and hours. The county phone directory covers dozens of offices, so our page helps narrow it down to the ones most people need.

Note: Lacey sits next to Olympia, the state capital. Some state offices are just a short drive away if you need to visit in person.

Using the Lacey Phone Directory

Start on the Lacey city website. Each department page lists a phone number, an email, and a street address. If a number has changed, the clerk's office will redirect you. Common calls in the Lacey phone directory include the city clerk, the police non-emergency line, finance and utility billing, public works, and parks.

State law under RCW 42.56.520 requires staff to respond to a records request within five business days. They can provide the records, give you an estimate of when they will be ready, ask for more details, or deny the request with a written reason. This timeline applies to requests made by phone, mail, email, or through the online portal.

State Resources for Lacey Phone Directory

Some contacts go beyond city hall. Vital records like birth and death certificates are handled by the state Department of Health. The DOH Vital Records page has the phone number and forms. For corporate lookups, the Secretary of State keeps a search tool at ccfs.sos.wa.gov. The state digital archives at digitalarchives.wa.gov hold older records from many agencies.

Criminal history checks go through the state patrol WATCH system. The WSP Criminal History WATCH page has the phone directory for that unit. A Lacey resident can use this for statewide or older cases. The open data portal at data.wa.gov lists datasets from state offices and the agency that owns each one.

Lacey is located in Thurston County. Visit the county page for assessor, auditor, clerk, and sheriff phone contacts.

Nearby Cities Phone Directory

These nearby cities have their own phone directory pages on this site.